So, you still
have questions?


What exactly is this?

You and your friends, family, co-workers, or any other human being you choose will be locked in a room and given a mission depending on the experience you decide upon: You will be battling supervillains, uncovering government conspiracy theories, saving yourselves from the annual Purge, or immersing yourself into a fairy tale. Throughout the game, you will uncover clues that will (If you are quick enough to beat the clock!) eventually unlock the door and grant you freedom. Sadly, however, you will then have to return to reality. We're sorry.

Can I request something special in my Escape Experience?

Want to celebrate a birthday, or plan an extraordinary proposal for that special girl? We can help! This is a perk of being 100% local. The creators are almost always lurking around somewhere looking for another puzzle to create! Book more than 2-3 weeks in advance and we are usually able to come up with something a little crafty for your special occasion. We typically do not charge extra for this.... Just give us a call to inquire.

What happens if I've played all your Rooms? Do you change them often?

Unlike most of the other Escape Games in the area, we create all our themes / puzzles right here in Downtown, Knoxville. This gives us the unique ability to switch things out anytime we please. When we "Refresh" a room, we change the lighting, story, and EVERY puzzle that's not built into the room physically. This changes about 80-85% of the entire experience. We normally refresh our rooms every 10-12 weeks.

Will I be paired with another group/family?

Currently, no. All of our games are PRIVATE, which means you will not be playing with anyone else aside from the family or friends you booked your game with.

I am claustrophobic. Will I have problems?

We do lock you in for the full sixty minutes, but we have an emergency exit and we've yet to have anyone be especially concerned with the size of the room. Our Villain's Lair is the largest Escape Room in town. However, The Purge: Close Quarters is not recommended for people with severe claustrophobia.

What should I bring with me?

Clothing. Solving puzzles in the nude is not recommended. (Yes, this has nearly happened. It's a college town. Our Game Masters stay entertained.) Other than that, just bring a winning spirit! Everything you need to escape will be provided inside the rooms for you.

Does someone watch us?

Our Game Masters are watching and listening. They'll also help you out if needed. Maybe.

If we fail to make it out will you let us go?


Is there a minimum age?

Short answer: No. Long answer: our rooms differ in difficulty and theme. If you are booking children under 10, we recommend calling ahead and getting advice from one of our friendly Game Masters on which room is right for you! 865-279-6181.

What's the Cancellation Policy?

Rescheduling is welcome with 24 notice prior to my game start time; any rescheduling made within 24 hours of the start time of the experience will incur a $35 fee due at check-in. Otherwise, all sales are final.

What happens if I'm late?

We are a live event, which means that we sadly cannot wait for anybody. Even if Aliens did abduct your car keys, ten minutes after the time you are booked we will be forced to start the clock without you. Given that a hefty percentage of players who escape do so with less than five minutes left on the clock, starting even seconds late will almost certainly doom your team before you even begin. If your team arrives more than 15 minutes late, you will be rescheduled, because it won't be worth it.

How much is it per person?

We have moved to a tiered pricing system, which means the rate will change depending on how many guests you book for total, but if you are a fan of us on Facebook, Instagram, or Twitter, you may be able to find the occasional deal! We also offer group rates for parties of 15 or more. *NEW TIERED PRICING for any of our 60 minute rooms. Our 90 minute room, Room 13: The Clinical Trails is $10 more per person.*: Groups of 2 $38.99 per person. Groups of 3 $35.99 per person. Groups of 4-5 $29.99 per person. Groups of 6 $26.99 per person. Groups of 7-8 $24.99 per person. Groups of 9+ $22.99 per person

Can I change how many players I bring after I book?

Yes, you'll always be welcome to purchase additional tickets upon check-in. The best way to inquire about this is by calling at 865-279-6181.

How can we book?

You can schedule your experience right here on our website, or you can call us anytime at 865-279-6181.

Where can we park?

We have public parking available on all sides of us as well as a parking garage (free on the weekends) you can enter from the Main Street side of the building.

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